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Materials

SHIPPING & PRODUCTION

We ship worldwide! Online orders are processed Monday to Friday, excluding holidays. 

How long will it take my order to ship?

If you item is in stock it should be shipped within 3 business day. All made to order pieces are made with extraordinary care and detail, please allow up to 4-6 weeks (excluding holidays) for production. 

What shipping service do you use?

We ship all of our items with Urshipper or DHL depending on the jewellery item. When your order is ready to ship, you will receive an automated email including your tracking number. 

We insure shipments on all orders. For legal purposes, the value of your shipment is non-negotiable and must directly reflect the cost of the jewelry. 

Do you pay taxes/fees/duties?

For all international orders, please note that the consumer is responsible for any tax and duty fees on orders required to go through customs. We are unable to pre-calculate this fee for you as the cost is determined by each country’s customs.

If you are having trouble placing your order or want to know time frame for delivery please email hi@taranoelle.com. We will do everything we can to help you.

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